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What Is UGC? The Business Behind User-Generated Content

Creadores UGC mostrando productos

A video shot on a smartphone, a product review, or a casual TikTok recommendation can become a powerful marketing tool for a brand. It’s remarkable how something that started as a simple way to share personal experiences has evolved into an entire industry connecting consumers, content creators, and advertisers.

At the center of this shift is UGC, a trend that has transformed both how people engage with advertising and how brands create their marketing campaigns.

What Is UGC in Marketing?

UGC stands for user-generated content. It refers to photos, videos, reviews, and other materials created by consumers rather than brands themselves.

Traditionally, this content emerged organically: someone recommending a restaurant, showing off a recent purchase, or sharing their experience with a product. But its growing popularity has given rise to a new business model in which companies pay creators to produce content that captures the same authentic, relatable feel.

It’s important to distinguish between organic UGC, which consumers share voluntarily, and paid UGC, which is commissioned by brands as part of their marketing strategies.

Why Has UGC Grown So Much Over the Past Decade?

The rise of Instagram Reels, TikTok, and short-form video has reshaped how people consume digital content. Consumers are no longer just on the receiving end of advertising. They’re creating their own content, recommending products, and influencing other people’s purchasing decisions.

Meanwhile, smartphones have made video production more accessible than ever. Creating engaging content no longer requires professional cameras or expensive production budgets.

For brands, this has opened up new opportunities to produce content that feels native to social media, experiment with different messaging, and, in some cases, reduce production costs.

What Is a UGC Creator, and How Much Can They Earn?

A UGC creator produces photos or videos for brands, typically in exchange for payment. Unlike traditional influencers, UGC creators don’t need a large following because brands are paying for their content, not access to their audience.

So, how much can UGC creators actually make? Rates vary depending on location, experience, and the type of content being produced. Here’s a general breakdown of estimated rates for a single short-form UGC video in 2026:

MarketBeginnerIntermediateExperienced
Spain€50-€150€150-€400€400-€700+
United States50-150 USD150-300 USD300-1.000 USD or more
Latin America30-80 USD80-300 USD300-700 USD or more

These figures are estimates based on market references that use different methodologies. They should not be interpreted as official averages or maximum rates.

According to Collabstr’s 2026 Influencer Marketing Report, which analyzed more than 21,000 brand collaborations, UGC creators charged an average of $180 per collaboration. Although experienced creators can command significantly higher rates, pricing varies depending on experience, content requirements, and usage rights.

Pricing also depends on usage rights. A brand planning to run a creator’s video in Meta Ads, TikTok Ads, or Google Ads campaigns for several months may need to pay an additional licensing fee. Content bundles, exclusivity agreements, and alternative video versions can also increase the final cost.

Why Are Brands Investing in UGC?

One of UGC’s biggest advantages is its ability to showcase products through everyday experiences and relatable situations, using a tone that feels familiar to consumers.

Industries such as beauty, fashion, food and beverage, technology, travel, and mobile apps use this approach to demonstrate products, explain features, and communicate their benefits.

It also gives marketing teams the flexibility to produce multiple versions of the same message and tailor them to different audiences, formats, and platforms.

From Organic Content to Paid Ads: How Brands Use UGC

UGC in Social Media Marketing

Brands use user-generated content to share testimonials, highlight real customer experiences, and encourage community engagement. They also work with paid creators to fill their content calendars with product demonstrations, reviews, and short-form videos.

UGC in Meta Ads and TikTok Ads

UGC has also become a valuable creative asset in paid media campaigns. On Meta, these videos can be adapted for Reels, Stories, and other ad placements. TikTok, meanwhile, offers formats such as Spark Ads, which allow advertisers to promote existing posts with the appropriate creator authorization.

One of the biggest benefits is the ability to test different messages, creative concepts, and video variations without relying entirely on traditional advertising productions.

UGC in Google Ads: YouTube, Performance Max, and Demand Gen

Google Ads also provides opportunities to incorporate UGC-style videos, particularly on YouTube and through Performance Max and Demand Gen campaigns.

These campaign types support video assets tailored to different placements and advertising objectives. As video continues to play an increasingly important role in digital advertising, having a diverse library of creative assets gives marketers more opportunities to test and optimize their campaigns.

However, an authentic-looking video doesn’t automatically deliver better results. Performance still needs to be measured through metrics such as click-through rate (CTR), cost per acquisition (CPA), and conversions.

Examples of Brands Using UGC

GoPro is one of the most recognizable examples. The company has built a significant part of its brand identity around photos and videos captured by its customers, encouraging participation through initiatives such as the GoPro Awards.

Aerie, the fashion and intimates brand, has embraced authenticity and customer participation through campaigns like #AerieREAL, incorporating community-created content into its brand identity.

Starbucks has also successfully tapped into user-generated content. Through initiatives like the White Cup Contest, the company invited customers to decorate their coffee cups and share photos on social media. The campaign put consumers at the center of the brand’s storytelling, encouraging engagement and generating organic content without relying solely on traditional advertising.

Is UGC the Future of Digital Advertising?

The continued growth of short-form video, the need for a constant stream of fresh ad creatives, and the increasing professionalization of content creators suggest that UGC will remain an important part of modern marketing.

Still, the industry faces new challenges, including content saturation, transparency around paid partnerships, and the rise of AI-generated videos.

Ultimately, the real value of UGC isn’t simply making an ad look homemade. It’s about delivering relevant messages in a credible, relatable way that genuinely connects with audiences.

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